Free Returns Within 30-Days of Purchase (Restrictions below)
If your bathtub meets the compatibility test as shown on this page "Will It Work In My Tub" and your shipping address is within the U.S. we will email you a return shipping label. If your tub does not meet the compatibility requirements, we will not refund your purchase.
If you are having problems with your BabyDam®, please watch our installation video to make sure you are installing it correctly. If after watching the video you are still having problems getting the BabyDam® to work in your tub, please email us a picture of your bathtub showing the overall shape and one showing the bottom surface to firstname.lastname@example.org so we can diagnose the problem.
If we can't get it to work, we will email you a return label and once we receive the return we will refund your full purchase price.
If you are not sure if the BabyDam® will work in your tub, please email a picture of your tub (including a photo that shows the bottom surface) to email@example.com. We will be happy to help you determine if it will work.
Defective or Damaged Products
If you feel your BabyDam® is defective or was damaged in shipping, please send a picture of your BabyDam® to firstname.lastname@example.org, along with a description of the problem.
We will respond to your email and determine the best way to remedy the issue. Rest assured, we stand by our products, and we will take care of you.